As of November 13, our email service is temporarily unavailable due to a Microsoft service outage. As a result, we are currently unable to process oligonucleotide product orders sent to us. However, all orders previously confirmed for shipment today have been shipped as scheduled. Once email service is restored, we will review the emails and pending orders as quickly as possible. We apologize for any inconvenience and appreciate your understanding. – GeneDesign, Inc. – Osaka Site